Terms & Conditions

1. Application

These Terms and Conditions govern all purchases and participation in services provided by MAVATARS LLC doing business as FRAMEWRX LAGREE ("we", "us", or "our"). By purchasing our products, services, or attending our premises, you ("you", "the customer", or "client") agree to be bound by these Terms and Conditions.

2. Eligibility

To enter into a contract with us, you must be at least 18 years old and legally capable of entering into binding agreements under applicable law.

3. Definitions

  1. Goods: Products advertised on our website, app or otherwise sold by us.
  2. Services: Classes, sessions, bookings, or events delivered by us.
  3. Contract: The legally binding agreement between you and us for the provision of Goods and/or Services.
  4. Order: Your request to purchase Goods or Services from us.
  5. Delivery Location: The agreed location where Goods or Services are to be provided.
  6. Durable Medium: Paper or email that allows information to be stored and reproduced unaltered.

4. Basis of Sale

All descriptions on our website or marketing materials are for illustrative purposes only. Purchases are subject to availability and confirmation. A contract is formed only when you receive written confirmation from us.

5. Price and Payment

Payment is required at the time of purchase unless otherwise agreed. We reserve the right to reject or cancel purchases if payment is not successfully processed.

6. Cancellation & Returns

  1. The Goods are custom-made or personalised;
  2. The Services have already been fully delivered;
  3. The Goods are perishable or hygiene-sensitive and have been unsealed.

You must inform us in writing and return the Goods in original condition at your own cost unless otherwise agreed.

7. Services:

Class and Event bookings are confirmed once payment is made. Cancellations must be made at least 12 hours prior to the start time to qualify for rescheduling or refund, where permitted. No-shows or late cancellations may be charged in full.

8. Filming and Photography

8.1 By entering our premises or attending any class, session, or event organised by FrameWRX Lagree, you acknowledge that filming, recording, and photography may take place.

8.2 You grant FrameWRX Lagree, its affiliates, and authorised media partners full permission to use, publish, and distribute any images or recordings in which you may appear, in any and all media formats including promotional, commercial, or editorial use.

8.3 You waive all rights to inspect or approve the final materials, and you waive any claim for compensation or legal action in connection with the use of your image, likeness, or voice.

8.4 If you do not wish to be included in such materials, it is your responsibility to notify our staff in advance. We will take reasonable steps to accommodate such requests, but we cannot guarantee full exclusion in group settings.

9. Customer Conduct

You agree to behave respectfully towards our staff, other customers, and the premises. Disruptive, abusive, or unsafe behaviour may result in refusal of service or removal from the premises without refund.

10. Health & Medical Disclaimer

By attending classes or sessions at FrameWRX Lagree, you confirm that you are in suitable physical health to participate. You agree to notify us of any injuries, medical conditions, or physical limitations before participating. Participation is entirely at your own risk. FrameWRX Lagree accepts no responsibility for injuries, health complications, or adverse outcomes arising from participation in our classes, including as a result of undisclosed health conditions or failure to follow instruction.

11. Studio Rules / Code of Conduct

To ensure a safe and respectful environment, all clients must adhere to the following rules:

  1. Mobile Phones: Must be silenced or turned off during classes.
  2. Late Arrivals: Late entry may not be permitted once the session has started.
  3. Clean-Up: Please clean any equipment you use and return it to its place.
  4. Dress Code: Appropriate, clean workout attire must be worn. Grip socks are required for hygiene and safety.
  5. Conduct: Abusive, aggressive, or disruptive behaviour towards staff or other members will result in immediate removal and possible suspension without refund.

12. Third-Party Services or Products

We may promote or sell third-party goods or services (e.g. supplements, fitness gear, wellness products) for your convenience. FrameWRX Lagree is not liable for the quality, safety, or effectiveness of any such third-party offerings and does not provide warranties for them.

13. Privacy and Data Protection

We process personal data in accordance with the US law. For more information on how we handle your data, please refer to our Privacy Policy and Cookies Policy.

14. Liability

Nothing in these terms excludes our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under law. Otherwise, we are not liable for:

  1. Any indirect or consequential loss
  2. Loss of income, profits, or reputation
  3. Personal belongings lost or damaged on-site

15. Events Outside Our Control

We are not responsible for delays or failure to perform due to causes beyond our reasonable control (e.g. natural disasters, strikes, pandemics). We will notify you as soon as possible and make reasonable efforts to resume services promptly.

16. Subcontracting and Transfer

We may subcontract or transfer our rights and obligations under this contract without your prior consent. You may not assign your rights without our written approval.

17. Governing Law and Jurisdiction

These Terms are governed by the laws The United States of America. Any disputes shall be subject to the exclusive jurisdiction of the courts of The United States of America.